Privacy Policy

Pusaka Timur Tour recognizes the importance of protecting your personal data and is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, process, and disclose your personal information when you access and use our website, as well as your rights in relation to that information.

By accessing or using www.pusakatimurtour.com⁠�, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Personal Data We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your full name, residential address, email address, phone number, and identification number. This information is necessary to facilitate, process, and complete your bookings and to deliver our services effectively.

2. Automatically Collected Information

When you access our website, we may automatically collect certain technical data related to your device and usage. This includes your IP address, browser type, Unique Device Identifier (for mobile access), operating system, application version, and approximate location (latitude and longitude). While this data is generally anonymized, it may still be considered personal data when combined with other information.

3. How We Collect Your Data

We collect your personal data in various situations, including:

When you make a reservation or purchase through our website or via our customer service channels, including email, telephone, or other communication methods.

When you create an account, subscribe to our newsletter, or register for promotions, campaigns, or special offers.

When you participate in surveys, feedback forms, or other research activities aimed at improving our services.

4. Use of Personal Data

Your personal data is used to manage bookings, provide customer support, improve our services, communicate relevant offers, and comply with legal obligations.

5. Data Sharing and Disclosure

We may share your personal data with trusted third parties, including service providers, payment processors, and partners, solely for the purpose of delivering our services. We ensure that such parties adhere to strict data protection standards.

6. Your Rights

You have the right to access, update, or request deletion of your personal data at any time. You may also withdraw your consent for certain data processing activities, subject to applicable legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.